Terms & Conditions

Please read these terms carefully before using our ticket booking service.

Last updated: June 13, 2025

1. Service Description

Get Tomorrowland Tickets provides a ticket booking assistance service for Tomorrowland festivals, including Tomorrowland Belgium, Tomorrowland Brazil, and Tomorrowland Winter. Our service helps users secure purchase links during official ticket sales.

Important: We are not affiliated with Tomorrowland or its official organizers. We provide an independent service to help facilitate ticket purchases through official channels.

2. How Our Service Works

Step 1: Registration

You provide your personal information (name, email, phone) and select your desired Tomorrowland event.

Step 2: Queue Bypass

On sale day, we use our technology and pre-registered accounts to bypass the official queue and secure purchase links.

Step 3: Link Delivery

We send you the purchase link via email and WhatsApp. You have 10 minutes to complete your purchase directly with Tomorrowland.

Step 4: Account Transfer

After purchase, pay our €100 service fee to receive full control of your Tomorrowland account and personalize your tickets.

3. Service Fees and Payments

Registration

Initial registration for our service is free. You only pay if we successfully provide you with a purchase link.

Ticket Purchase

You pay Tomorrowland directly for your tickets using the purchase link we provide. This payment is separate from our service fee.

Service Fee

Our €100 service fee is charged only after successful ticket purchase and is required to transfer the Tomorrowland account to your control.

Payment Methods

Service fees are processed securely through PayPal. We do not store your payment information.

4. User Responsibilities

By using our service, you agree to:

  • Provide accurate and complete information during registration
  • Monitor your email and WhatsApp for purchase link notifications
  • Complete your ticket purchase within the 10-minute window provided
  • Pay the service fee promptly to receive account access
  • Comply with all Tomorrowland terms and conditions for ticket holders
  • Not share or resell purchase links provided to you
  • Use the service only for personal ticket purchases

5. Service Limitations and Disclaimers

No Guarantee

While we use advanced technology to improve your chances, we cannot guarantee that tickets will be available or that our service will be successful for every user. Ticket availability depends on Tomorrowland's inventory.

Technical Issues

We are not responsible for technical issues on Tomorrowland's website, internet connectivity problems, or other factors beyond our control that may affect ticket purchasing.

Third-Party Services

Our service relies on Tomorrowland's official systems. We are not responsible for changes to their policies, technical systems, or sale processes that may affect our service.

6. Refund Policy

Service Fee Refunds

Our €100 service fee is non-refundable once paid, as it covers the cost of account management and transfer services that have already been performed.

Ticket Refunds

Ticket refunds are subject to Tomorrowland's official refund policy. We do not process ticket refunds directly, as tickets are purchased from Tomorrowland.

Service Failure

If we fail to provide you with a purchase link, no service fee will be charged. Registration is free, and you only pay upon successful delivery of our service.

7. Account Security and Access

Initially, tickets are linked to Tomorrowland accounts under our management for technical reasons. After paying the service fee:

  • You receive full access credentials to your Tomorrowland account
  • You can change passwords and personalize account information
  • You gain complete control over your tickets and account
  • We permanently transfer ownership and remove our access

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information. By using our service, you consent to our data practices as described in the Privacy Policy.

9. Prohibited Uses

You may not use our service to:

  • Resell tickets at inflated prices
  • Purchase tickets for commercial resale purposes
  • Share purchase links with unauthorized third parties
  • Attempt to hack or interfere with our systems
  • Provide false information during registration
  • Use our service in violation of applicable laws

10. Limitation of Liability

To the maximum extent permitted by law, Get Tomorrowland Tickets shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service, including but not limited to lost profits, travel expenses, or missed opportunities.

Our total liability for any claims related to our service shall not exceed the amount of service fees you have paid to us.

11. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: legal@gettomorrowlandtickets.com

General Support: gettomorrowlandtickets@gettomorrowlandtickets.com

Website: www.gettomorrowlandtickets.com

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. We will notify users of significant changes via email or website notification. Your continued use of our service after such modifications constitutes your acceptance of the updated terms.

By using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.