Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: June 13, 2025

Information We Collect

Personal Information

When you create an account or use our ticket booking service, we collect:

  • Full name and nickname
  • Email address
  • Phone number
  • Password (encrypted)
  • Payment information (processed securely through PayPal)

Usage Information

We automatically collect information about how you use our service:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent
  • Device information
  • Ticket purchase history and preferences

How We Use Your Information

We use your information to:

  • Provide ticket services: Process your ticket purchases and manage your Tomorrowland account
  • Send notifications: Email and WhatsApp notifications about ticket availability and purchase links
  • Account management: Create and maintain your user account and preferences
  • Customer support: Respond to your inquiries and provide assistance
  • Service improvement: Analyze usage patterns to enhance our platform
  • Security: Protect against fraud and unauthorized access

Information Sharing

We do not sell or rent your personal information. We may share your information only in these circumstances:

  • With Tomorrowland: Necessary information to complete ticket purchases and transfers
  • Payment processors: PayPal and other secure payment partners for transaction processing
  • Service providers: Trusted third parties who assist in operating our platform
  • Legal requirements: When required by law or to protect our rights and safety
  • With your consent: Any other sharing will require your explicit permission

Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure password hashing and storage
  • Regular security audits and updates
  • Limited access to personal information
  • Secure servers and backup systems

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any significant security breaches.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@gettomorrowlandtickets.com

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your login preferences
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our service.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@gettomorrowlandtickets.com

General Inquiries: gettomorrowlandtickets@gettomorrowlandtickets.com

Website: www.gettomorrowlandtickets.com

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by email or through our website. Your continued use of our service after such modifications constitutes your acceptance of the updated policy.