Data Protection

Learn how we protect your personal data and maintain the highest security standards.

Last updated: June 13, 2025

Our Commitment to Data Protection

At Get Tomorrowland Tickets, we take data protection seriously. We implement comprehensive security measures and follow industry best practices to ensure your personal information is safe, secure, and handled responsibly.

This page outlines our specific data protection measures, security protocols, and your rights regarding the protection of your personal data.

Data Security Measures

Encryption & Secure Transmission

• SSL/TLS encryption for all data transmission
• 256-bit AES encryption for data storage
• Encrypted database connections
• Secure API endpoints with authentication
• HTTPS enforcement across all pages

Access Control & Authentication

• Multi-factor authentication for admin access
• Role-based access control systems
• Regular access review and audit
• Secure password policies
• Automated session timeout

Infrastructure Security

• Secure cloud hosting with tier-1 providers
• Regular security patches and updates
• Network firewalls and intrusion detection
• Automated backup systems
• Disaster recovery protocols

Data Processing Principles

Data Minimization

We collect only the personal data that is necessary for providing our ticket booking service. No excessive or irrelevant information is requested or stored.

Purpose Limitation

Your data is used exclusively for the purposes stated in our Privacy Policy. We do not use your information for unrelated marketing or commercial activities.

Storage Limitation

We retain your personal data only as long as necessary to fulfill our service obligations and comply with legal requirements.

Accuracy

We maintain accurate and up-to-date records. You can update your information at any time through your account settings.

Data Protection by Design

We implement data protection principles from the earliest stages of system design:

Privacy by Default: The most privacy-friendly settings are applied automatically
Built-in Protections: Security measures are integrated into our system architecture
Minimal Data Collection: Our forms and systems request only essential information
User Control: You have granular control over your data and privacy settings
Transparent Processing: Clear information about data use is provided at all times

Third-Party Data Sharing

Limited and Secure Sharing

We share your data only when absolutely necessary and with strict security requirements:

• Tomorrowland: Minimal information required for ticket purchases
• PayPal: Secure payment processing with industry-leading encryption
• Email/SMS Services: Delivery of purchase links and notifications
• All partners: Must meet our strict data protection standards

Your Data Protection Rights

Exercise Your Rights

🔍 Right to Access

Request a copy of all personal data we hold about you

✏️ Right to Rectification

Correct any inaccurate or incomplete personal data

🗑️ Right to Erasure

Request deletion of your personal data

⏸️ Right to Restrict

Limit how we process your personal data

📤 Right to Portability

Receive your data in a machine-readable format

❌ Right to Object

Object to processing based on legitimate interests

Data Breach Response

In the unlikely event of a data breach, we have comprehensive response procedures:

Our Response Protocol

• Immediate containment and assessment of the breach
• Notification to relevant authorities within 72 hours
• Direct notification to affected users without undue delay
• Clear communication about the nature and extent of the breach
• Remedial actions taken and recommendations for users
• Investigation and measures to prevent future incidents

Regular Security Audits

We conduct regular security assessments to ensure our data protection measures remain effective:

Quarterly security audits by independent third parties
Regular penetration testing of our systems
Continuous monitoring for security vulnerabilities
Staff training on data protection best practices
Annual review and update of security policies

Contact Our Data Protection Team

For any data protection concerns, questions, or to exercise your rights, contact our dedicated team:

Data Protection Officer: dpo@gettomorrowlandtickets.com

Security Team: security@gettomorrowlandtickets.com

General Privacy: privacy@gettomorrowlandtickets.com

Response Time: We respond to all data protection inquiries within 48 hours

Emergency Security Contact: For urgent security matters, email emergency@gettomorrowlandtickets.com for immediate response.

Our Data Protection Promise

We are committed to maintaining the highest standards of data protection and security. Your trust is essential to our service, and we work continuously to earn and maintain it.